One small city's big language divide
If you speak only Inuktitut in Iqaluit, visiting a pharmacy could be life-threatening
Part of a series that won the Quebec Community Newspaper Association's award for best investigative or in-depth reporting
To understand the importance of Nunavut’s draft language laws, look no further than the pharmacy in Iqaluit’s NorthMart.
There, elders who are unable to speak much English try to comprehend instructions, which may be of life-or-death importance, given by non-Inuit pharmacists, who resort to hand gestures and crude drawings while dispensing drugs.
No Inuit work behind the counter. No Inuktitut labels or instructions are provided. If elders don’t understand the well-meaning pharmacists, and are unaccompanied by family, their only hope may be that a passing shopper stops and helps.
It’s just one of many bewildering experiences that elders must encounter routinely in Nunavut, which English speakers may need to travel overseas to understand.